Frequently Asked Questions
Find quick answers to common questions about our business scaling programs and get the support you need to succeed
Program Basics & Enrollment
Everything you need to know about getting started with our learning programs
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Our comprehensive program includes structured learning modules covering financial planning, market analysis, operational efficiency, and growth strategies. You'll get access to practical worksheets, case studies from successful Australian businesses, and step-by-step implementation guides. The program runs for 12 weeks with new content released weekly, plus lifetime access to all materials and future updates.
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Most participants complete the core curriculum in 10-12 weeks, dedicating about 3-4 hours per week to the material. However, since you have lifetime access, you can work at your own pace. Some people prefer an intensive 6-week approach, while others spread it over 4-5 months to allow more time for implementation between modules.
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Enrollment is straightforward - complete the application form, attend a brief consultation call, and submit your program fee. New cohorts begin on the first Monday of each month throughout 2025. Our next available start dates are March 3rd, April 7th, and May 5th. Early enrollment gets you access to our preparatory materials and the private community group before your official start date.
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No formal business qualifications are required, but the program is designed for people who already have a business or serious business idea. Whether you're running a small local service, an online store, or planning your first venture, the content scales to your situation. We do recommend basic computer literacy since all materials are delivered digitally.
Technical & Platform Support
Technical requirements, platform access, and troubleshooting assistance
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You'll need a reliable internet connection and either a computer, tablet, or smartphone. The learning platform works on all major browsers (Chrome, Safari, Firefox, Edge). Videos are optimized for mobile viewing, and all downloadable resources work with standard programs like PDF readers and Excel. No special software purchases required.
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After enrollment, you'll receive login credentials within 24 hours. Access your dashboard at yurelisondava.com/login using your registered email. For password resets, click "Forgot Password" on the login page, or contact our support team directly. We also provide a quick-start video that walks through the platform navigation during your first week.
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Most written materials, worksheets, and templates are available as downloadable PDFs. However, video content streams online to ensure you always have the latest version. You can bookmark specific video timestamps and access them when you're back online. Audio versions of key lectures are available for download if you prefer listening during commutes.
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Our technical support team responds to issues within 4 hours during business days (9am-6pm AEST). Common problems like login issues or video playback can usually be resolved immediately through live chat. For more complex technical problems, we offer screen-sharing support sessions to get you back on track quickly.
Investment & Money-Back Policy
Program costs, payment options, and satisfaction guarantee details
-
The complete program is
Frequently Asked Questions
Find quick answers to common questions about our business scaling programs and get the support you need to succeed
Program Basics & Enrollment
Everything you need to know about getting started with our learning programs
-
Our comprehensive program includes structured learning modules covering financial planning, market analysis, operational efficiency, and growth strategies. You'll get access to practical worksheets, case studies from successful Australian businesses, and step-by-step implementation guides. The program runs for 12 weeks with new content released weekly, plus lifetime access to all materials and future updates.
-
Most participants complete the core curriculum in 10-12 weeks, dedicating about 3-4 hours per week to the material. However, since you have lifetime access, you can work at your own pace. Some people prefer an intensive 6-week approach, while others spread it over 4-5 months to allow more time for implementation between modules.
-
Enrollment is straightforward - complete the application form, attend a brief consultation call, and submit your program fee. New cohorts begin on the first Monday of each month throughout 2025. Our next available start dates are March 3rd, April 7th, and May 5th. Early enrollment gets you access to our preparatory materials and the private community group before your official start date.
-
No formal business qualifications are required, but the program is designed for people who already have a business or serious business idea. Whether you're running a small local service, an online store, or planning your first venture, the content scales to your situation. We do recommend basic computer literacy since all materials are delivered digitally.
Technical & Platform Support
Technical requirements, platform access, and troubleshooting assistance
-
You'll need a reliable internet connection and either a computer, tablet, or smartphone. The learning platform works on all major browsers (Chrome, Safari, Firefox, Edge). Videos are optimized for mobile viewing, and all downloadable resources work with standard programs like PDF readers and Excel. No special software purchases required.
-
After enrollment, you'll receive login credentials within 24 hours. Access your dashboard at yurelisondava.com/login using your registered email. For password resets, click "Forgot Password" on the login page, or contact our support team directly. We also provide a quick-start video that walks through the platform navigation during your first week.
-
Most written materials, worksheets, and templates are available as downloadable PDFs. However, video content streams online to ensure you always have the latest version. You can bookmark specific video timestamps and access them when you're back online. Audio versions of key lectures are available for download if you prefer listening during commutes.
-
Our technical support team responds to issues within 4 hours during business days (9am-6pm AEST). Common problems like login issues or video playback can usually be resolved immediately through live chat. For more complex technical problems, we offer screen-sharing support sessions to get you back on track quickly.
Investment & Money-Back Policy
Program costs, payment options, and satisfaction guarantee details
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The complete program is $1,497 AUD, which includes all learning materials, lifetime access, and 6 months of community support. We offer flexible payment plans: full payment upfront (with $200 discount), or 3 monthly installments of $549. Payment methods include credit card, PayPal, or direct bank transfer for Australian accounts.
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Yes, we offer a 30-day satisfaction guarantee. If you complete the first two modules and feel the program isn't right for your situation, request a full refund within 30 days of enrollment. We process refunds within 5-7 business days. This policy reflects our confidence in the program's value and our commitment to participant success.
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The program fee covers everything you need - no hidden costs, no upsells, no required additional purchases. Optional extras include one-on-one coaching sessions ($150/hour) and advanced implementation workshops ($97 each), but these are completely voluntary. Some participants choose to invest in business tools or software recommended in the program, but we always provide free alternatives.
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Group enrollments of 3 or more receive a 15% discount per person. Corporate packages for teams of 10+ include customized content relevant to your industry and dedicated support. We also offer referral bonuses - when someone you refer enrolls, you both receive $150 credit toward future programs or coaching sessions.
Still Have Questions?
Our support team is here to help you succeed. Get personalized answers to your specific situation and learn how our program can help accelerate your business growth.
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Yes, we offer a 30-day satisfaction guarantee. If you complete the first two modules and feel the program isn't right for your situation, request a full refund within 30 days of enrollment. We process refunds within 5-7 business days. This policy reflects our confidence in the program's value and our commitment to participant success.
-
The program fee covers everything you need - no hidden costs, no upsells, no required additional purchases. Optional extras include one-on-one coaching sessions (0/hour) and advanced implementation workshops ( each), but these are completely voluntary. Some participants choose to invest in business tools or software recommended in the program, but we always provide free alternatives.
-
Group enrollments of 3 or more receive a 15% discount per person. Corporate packages for teams of 10+ include customized content relevant to your industry and dedicated support. We also offer referral bonuses - when someone you refer enrolls, you both receive 0 credit toward future programs or coaching sessions.
Still Have Questions?
Our support team is here to help you succeed. Get personalized answers to your specific situation and learn how our program can help accelerate your business growth.