Privacy Policy

Information We Collect

Personal Information You Provide

When you use yurelisondava's business scaling platform, we collect information you voluntarily share with us. This includes your name, email address, phone number, business details, and payment information when you register for our services or contact us through our website.

Automatically Collected Information

We automatically gather certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This helps us understand user behavior and improve our services.

• Device identifiers and browser information
• Usage patterns and feature interactions
• Geographic location data (city and country level)
• Referral sources and marketing campaign data

How We Use Your Information

Your information helps us deliver personalized business scaling solutions and maintain our platform's functionality. We use your data to process transactions, provide customer support, send relevant updates about our services, and analyze platform performance.

Primary Uses Include

• Processing payments and managing your account
• Delivering our learning programs and student project resources
• Sending important service updates and educational content
• Improving our platform based on user feedback and behavior
• Providing technical support and troubleshooting assistance

Information Sharing and Disclosure

yurelisondava maintains strict policies about when and how we share your information. We only disclose personal data in specific circumstances that benefit your service experience or meet legal requirements.

Service Providers

We work with trusted third-party companies that help us operate our platform, process payments, and deliver our services. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may share information when required by Australian law, to protect our rights and property, or to ensure the safety of our users. This includes cooperation with law enforcement agencies and regulatory bodies when legally mandated.

Data Security and Protection

Your information security is our top priority. We implement multiple layers of protection including encrypted data transmission, secure server infrastructure, and regular security audits to safeguard your personal information.

• SSL encryption for all data transmission
• Regular security assessments and vulnerability testing
• Restricted access controls for employee data handling
• Secure cloud storage with redundant backups
• 24/7 monitoring for suspicious activities

While we maintain industry-standard security measures, no online system is completely immune to threats. We continuously update our security protocols to address emerging risks and protect your information.

Your Privacy Rights

You have significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your privacy preferences.

Access and Correction

You can request access to all personal information we hold about you and ask us to correct any inaccuracies. Simply contact our privacy team, and we'll provide this information within 30 days.

Data Portability and Deletion

You have the right to receive your personal data in a structured format or request its complete deletion from our systems. We'll process these requests promptly while maintaining any information required for legal or business purposes.

Data Retention and International Transfers

Retention Periods

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Account information is typically maintained while your account remains active, plus an additional seven years for financial records as required by Australian law.

International Data Handling

Some of our service providers operate outside Australia, which means your information may be processed in other countries. We ensure these transfers meet Australian Privacy Principles and maintain adequate protection standards regardless of location.

• Cloud storage services in secure international data centers
• Payment processing through certified financial institutions
• Customer support tools hosted by verified providers
• Analytics services that help improve our platform

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. These small files help us remember your preferences and understand how you interact with our platform.

Types of Cookies We Use

• Essential cookies for basic website functionality
• Preference cookies to remember your settings
• Analytics cookies to understand user behavior
• Marketing cookies for relevant content delivery

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features. Most browsers allow you to view, manage, and delete cookies according to your privacy preferences.

Changes to This Privacy Policy

We periodically update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices before the new policy takes effect.

Minor updates may be posted without individual notification, so we encourage you to review this policy regularly. The effective date at the top of this document indicates when the current version was last updated.